Exchange Policy

We want you to love your purchase. If there's ever an issue with your order, we're here to help.

Exchange Eligibility
We gladly offer exchanges within 6 days of delivery in the following cases:

You received a damaged or defective product.
You received a different product or color than what you ordered (please note that a 10–15% color variation due to different screen settings is considered normal and is not eligible for exchange).

To process your request, please share an unboxing/opening video of the package.
All exchange requests are subject to a quality inspection once the product is received.

Important

Products purchased during festive sales or special sale events are not eligible for exchange or return.
The product must be unused, unwashed, and returned with all original tags and packaging intact.
Customers are requested to bear the one-way courier charges for exchange.

How to Request an Exchange

Please contact us within 6 days of delivery:

📞 WhatsApp: +91 99355 73428
📧 Email: theknotsofindia@gmail.com

Our team will respond within 24 hours with the next steps. Once the product passes our quality check, we'll process your exchange as quickly as possible.